N I J O P L U S

Welcome to Nijo Plus!

Nijo+ Listeners is a calling application to share problems anonymously. Nijo+ Listeners is one of the largest listener community in the world. Based on the theory of Catharsis, in which sharing your problems wholeheartedly may help in emotional purification and reduce the pent up stress. Anyone can join the community as a listener.

We started in 2019 as a Facebook group and now we are a strong community of 260k+ listeners supporting each other.

Thank you for using our products and services (“Services”). The Services are provided by Nijo Plus, a product of Purani Dili Talkies LLP (“Nijo Plus”). By using our Services, you agree to these Terms, including the Privacy Policy, which is incorporated by reference. Please read them carefully.

Using our Services

Don’t misuse or abuse our Services. Don’t interfere with our Services or try to access them in a way other than what we provide. You can use our Services only as permitted by law. We may suspend, ban, or stop providing our Services to you if you do not follow our Terms, Privacy Policy, or other policies or if we are investigating suspected misconduct.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you may access. You may not use content from our Services unless you have obtained permission from its owner or are otherwise permitted by law. These Terms do not grant you the right to use any branding or logos from our Services without written consent from Nijo Plus. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.

Our Services may display some content that does not belong to Nijo Plus. This content is the sole responsibility of the individual who makes it available. We may review content to determine whether it is illegal or violates any of our policies, and we will remove or refuse to display content that we believe violates our policies or the law. We do not necessarily review all content and you should not assume that we do.

In connection with your use of our Services, we may send you announcements, administrative messages, and other information. You may opt out of some of these communications. Some of our Services are available on mobile devices. Do not use our Services in a way that distracts you and prevents or diminishes your ability to obey traffic and safety laws.

Listening and Therapy Services

DO NOT USE OUR SERVICE FOR EMERGENCIES. NIJO PLUS LISTENERS ARE NOT TRAINED OR QUALIFIED TO ASSIST THOSE IN CRISIS. ALL CRISIS CALLS WILL BE TERMINATED IMMEDIATELY. IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL 112 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.

You acknowledge and agree that Listeners are neither employees nor agents nor representatives of Nijo Plus, and Nijo Plus assumes no responsibility for any act or omission of any such Listener.

You understand and agree that, although a mental or medical health professional, physician, attorney or other professional Listener may have been accessed through Nijo Plus, Nijo Plus cannot predict or assess the competence of, or appropriateness for your needs, of the professional or other Listener. You also acknowledge and agree that you take full responsibility for the decision to access a Listener through the Site/Application and to continue to interact with the Listener, and that the role of Nijo Plus is strictly limited to providing access to such Listeners for your consideration.

Your relationship relating to the Listening is strictly with the Listener. We are not involved in any way with the actual substance of that relationship or any part of the Listening (whether provided through the Platform or not). Information shared between User/Caller and Listener during online listening services may be reviewed periodically by Nijo Plus to conduct quality control, address potential safety issues, and prevent misuse of our platform, if certain suspicious or potentially harmful activity is detected. We may also use aggregated data from call transcripts to conduct research and development. In reviewing this information, Nijo Plus will maintain all applicable confidentiality/HIPAA/privacy standards.

Nijo Plus makes no representation or warranty whatsoever as to (a) the accuracy or availability of the Listening Platform or the Sites, (b) the willingness or ability of the Listener to listen, (c) the willingness or ability of any Listener to give advice, (d) whether the User/Caller shall find the Listeners useful or satisfactory, (e) whether the Listener will advice the User/Caller as Nijo Plus doesn’t allow the Listener to give professional or any advice whatsoever, (f) whether the listening of the Listener will be helpful, (g) whether the advice of the Listener will be responsive or relevant to the Caller’s question, or (h) whether the Listener’s advice will otherwise be suitable to the Caller’s needs.

Nijo Plus does not verify the skills, degrees, qualifications, credentials or background of any Listeners. It is your responsibility to conduct independent verification regarding any Listener that provides you with Listening Services (whether through the Platform or not).In case you make a payment through the Platform, or make any payment to us, this payment is made to the Listener for the Listening Services. We may charge the Listener by taking a portion of this payment for the use and operation of the Platform (“Platform Use Fees”). However, we will not be deemed as the Listener of any Listening Services regardless of payment. Furthermore, the payment for the use of the Platform is made by the Listener and not by you.

NIJO PLUS DOES NOT WARRANT THE VALIDITY, ACCURACY, OR AVAILABILITY OF ANY CONTENT OR ADVICE PROVIDED BY LISTENERS AND NIJO PLUS WILL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CALLER DUE TO RELIANCE ON ANY SUCH INFORMATION OR ADVICE.

Your Nijo Plus Account

You need a Nijo Plus account in order to use our Services. You may create your own Nijo Plus Caller and/or listener account. You may hold only one Caller and one listener account. To protect your Nijo Plus account, keep your password confidential. You are responsible for any activity that happens on or through your Nijo Plus account. If you discover any unauthorized use of your password or Nijo Plus account, contact the Nijo Plus Help Centre.

Privacy

The Nijo Plus Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that Nijo Plus can use your data in accordance with our Privacy Policy.

Digital Copyright Act

We respect the intellectual property rights of others and request users to do the same. We will respond to notices of abuse or alleged copyright infringement and terminate accounts of repeat offenders. If you believe there is copyright infringement, please send an email at helpline@nijoplus.com:

  1. Description of the alleged infringement
  2. Identification of the copyrighted work
  3. Your name and contact information (email address and phone number)
  4. Signed statement that you are either the copyright owner or the person authorized to act on behalf of the copyright owner.

Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content. Nijo Plus shall maintain the storage and integrity of such data in accordance with our Privacy Policy.

You can find out more about how Nijo Plus uses and stores your content in the Privacy Policy. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.

About Software in Our Services

Our Services may include downloadable software, which may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Modifying and Termination Our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.

You can stop using our Services at any time. Nijo Plus may also stop providing Services to you, or add or create new limits to our Services at any time.

We believe that you own your data. Preserving your access to and control of your data is important. Upon request, we will delete all data related to your account in accordance with our Privacy Policy.

Our Warranties and Disclaimers

DO NOT USE OUR SERVICE FOR EMERGENCIES. Nijo Plus LISTENERS ARE NOT TRAINED OR QUALIFIED TO ASSIST THOSE IN CRISIS. ALL CRISIS CHATS WILL BE TERMINATED IMMEDIATELY. IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS, OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL 112 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.

We provide our Services using a reasonable level of care and skill and we hope that you enjoy using them. There are certain things that we do not promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, NEITHER NIJO PLUS NOR ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, OR AGENTS MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE OUR SERVICES “AS IS.” WE EXCLUDE ALL WARRANTIES.

Liability for Our Services

WHEN PERMITTED BY LAW, NIJO PLUS AND NIJO PLUS’ AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, OR AGENTS WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF NIJO PLUS AND ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, AND AGENTS FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE SO CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

IN ALL CASES, NIJO PLUS AND ITS AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, REPRESENTATIVES, AND AGENTS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.

Business Uses of Our Services

If you are using our Services on behalf of a business or organization, that business or organization accepts these terms. It will hold harmless and indemnify Nijo Plus and its affiliates, officers, directors, shareholders, employees, sub-contractors, representatives, and agents from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgements, litigation costs, and attorneys’ fees.

About These Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page and email them to registered users. We’ll post notice of modified additional terms in the applicable Service. Changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should immediately discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Nijo Plus and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, that doesn’t mean that we will give up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms. These Terms Of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

For more information about how to contact Nijo Plus, please visit our contact page.